Wow, been a while since I posted - CQ Magazine again

I cannot believe it has been more than six months since I posted anything. Well had some family issues to deal with, but hopefully that is settling down a bit.

The CQ Magazine saga continues. The delivery of the magazine (paper edition) did not improve at all last year. When October came around, I'd had enough. I sent CQ an email asking to cancel my subscription and refund the balance of my subscription.

They replied that they would extend my subscription three months. I said no thanks, extending a magazine which is always late was not compensation, that I really just wanted my money back.

Since that last email, no replies, no refund and no magazines.

Yes, they did cancel my subscription. I have not received an issue since September. But I have not received a refund and all emails asking them to respond and send a refund are just ignored. You cannot have it both ways CQ, either send the magazines on-time, or send my money back.

I still have an on-line subscription which I did to get the CQ Plus digital only content, but that expires this summer. But CQ also just cancelled the CQ Plus offering so now I will not get that either. Things are pretty hosed up at CQ.

So if you have money to risk and enjoy companies who abuse you as a customer, by all means, renew or sign up for a new subscription. But it you want value for your money and get what you paid for, then you might want to reconsider giving CQ Magazine any of your money.
blog comments powered by Disqus